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FAQ,s

Frequently Asked Question

We have compiled a few questions that we are asked most often to help you find the information you are looking for, most likely the answer is provided below. If the answer you are looking for is not available or you have another questions in mind, please search the site or contact us.

  • Q6. How can I pay for my orders?
    We accept the following payments: Paypal or Bank transfer. The fastest payment method is Paypal.
  • Q8. How can I change my password?
    Once you have registered an account with us, you can update it anytime for any changes in your address or e-mail. Just go to the register section and click the "My account" folder tab. It is very important to keep your personal information updated.
  • Q3. How can I start buying fossils and shells?
    You can start buying shells by logging in with your username and password. Go to the available fossils and shells section, choose a fossils/shell and put it into your shopping basket by clicking the " Add to Cart " button. Additional details on how to complete your purchase are found in your shopping basket.
  • Q5. What are gallery and list views?
    In gallery view, all thumbnails are shown of the searched fossils and shells, an easy way to view all fossils/shells. For fast retrieval of information use the list view, ideal for modem users.
  • Q2. How can I register? Are there any charges?
    Registering is for free, fast and easy. We are strict in our privacy policy and we never give your information to any third party.
  • Q7. Can I update the details of my account? How?
    Once you have registered an account with us, you can update it anytime for any changes in your address or e-mail. Just go to the register section and click the "My account" folder tab. It is very important to keep your personal information updated.
  • Q4. How can I see the fossils and shells details?
    You can simply do any of the following: click on the image, or species name. You instantly get more information of the fossil or from the shell. In case of expensive fossils and shells (over 100 euros) you can email: dragoshells.jp@gmail.com for an even more detailed view that will be mailed to you by email. If serious about buying you can ask expertise to either J.P Oliveira.
  • Q1: I am new, what is the first thing I should do?
    The first thing that you should do is to register. With your username and account you will have access to all facilities of the homepage and it allows you to buy fossils and shells. As a second advise: read the terms and conditions, this gives more information on buying fossils and shells in general.
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